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Lucky Orange: Real Time Visitor Tracking

January 20th, 2011


Lucky Orange provides real time analytics for exactly how your visitors are using your website. The service doesn’t replace your existing web tracking analytics. Instead, Lucky Orange offers better insight into how your users use your website.

Once you embed the Javascript code, press CTRL + SHIFT + 1 on your keyboard to launch the tool and begin the setup process. Your dashboard gives a live count of the number of people browsing your pages. The global map pinpoints their location, while lists show popular pages, entry keywords and referral sources.

Lucky Orange is broken into tabs. The Visitors tab gives the basic details like how the user found your site and their current page. But you also have the surprising “Spy On” option, which records how your users move about your site. These sessions can be saved and archived for later viewings. The Recordings tab houses the videos. Use them to assess your site’s usability.

We saw real business value through their third feature; one-to-one chat support. For any visitor, you have the option to spring open a chat window and speak to them live. Sales teams will jump at this capability, giving them the instant opportunity to qualify leads the moment people express interest.

We were amazed to see Lucky Orange’s price point. They have one plan, and it’s offered at $7 per month. For that cost, any small business owner can afford the service. If the low price isn’t enough to get you to sign-up, then both the live demo and free trial can change your mind.

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